Payment & Delivery Policy
💳 Payment & Delivery Policy (rrmmart.shop)
Effective Date: [Insert Date]
Our Commitment At rrmmart.shop
, we are dedicated to providing a secure payment process and reliable, transparent delivery. This policy details our procedures for payment, order processing, and shipping.
1. Accepted Payment Methods We accept a variety of secure payment options for your convenience:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
- Online Payment Gateways: PayPal and other trusted platforms available at checkout.
Security: All transactions are processed through a secure, SSL-encrypted gateway. Your security is paramount; rrmmart.shop
does not store your full credit card information on our servers.
2. Currency and Pricing All prices on our website are listed in US Dollars (USD). Your payment card issuer may apply a foreign currency conversion rate if you are purchasing from outside the USA. All applicable taxes and shipping charges will be calculated and displayed at checkout before you complete your purchase.
3. Order Processing
- Processing Time: Orders are typically processed and prepared for shipment within 1-3 business days (Monday to Friday, excluding public holidays).
- Confirmation: You will receive a shipping confirmation email with a tracking number as soon as your order has been dispatched.
4. Shipping & Delivery
- Domestic Shipping (USA): Standard shipping within the USA generally takes 5-10 business days after processing. Please note that this is an estimate and not a guarantee.
- International Shipping: Shipping times for international orders vary significantly based on the destination country and its customs procedures.
-
Delays:
rrmmart.shop
is not responsible for shipping delays caused by the carrier, customs clearance, weather conditions, or other external factors beyond our control. -
5. Customs, Duties, and Taxes (For International Orders) Please be aware that
rrmmart.shop
is not responsible for any customs fees, duties, or taxes applied to your order upon its arrival in your country. All fees imposed during or after shipping are the sole responsibility of the customer (e.g., tariffs, taxes, import duties).
6. Order Tracking Once your order ships, your tracking number will be sent to you via email. You can use this number to monitor the status of your delivery directly on the carrier's website.
7. Incorrect Address & Failed Deliveries It is the customer's responsibility to provide a correct and complete shipping address at checkout. We are not liable for packages that are lost, returned, or delayed due to an incorrect or incomplete address provided by the customer.
8. Lost or Stolen Packages rrmmart.shop
is not responsible for lost or stolen packages once the shipping carrier has marked the package as "Delivered." If your tracking information shows that your package was delivered but you cannot locate it, we advise you to:
- Check with family members, neighbors, or your building's front desk.
- Contact the shipping carrier directly to report the issue and file a claim.
9. Contact Us For any questions related to payments or delivery, please reach out to us:
- Email: support@rrmmart.shop
- Business Address: 920 Clairmont Ave, Birmingham, AL 35222, USA