FAQs

❓ Frequently Asked Questions (FAQs) – rrmmart.shop

1. How long does shipping take?

  • Orders are processed within 1–3 business days.
  • USA orders usually arrive in 5–10 business days.
  • International orders may take 10–20 business days, depending on the destination.

2. How can I track my order?

  • Once your order ships, we will send you an email with a tracking number.
  • You can use this number to check the status of your delivery online.

3. What payment methods do you accept?

  • We accept major credit/debit cards (Visa, MasterCard, American Express, Discover).
  • PayPal and other secure online payment gateways may also be available.

4. Can I cancel or change my order?

  • You can request a cancellation or order change within 24 hours of placing your order.
  • After processing/shipping, cancellations may not be possible. Please see our Order & Cancellation Policy.

5. What is your return policy?

  • You can return items within 30 days if they are unused, unworn, and in original packaging.
  • Refunds are processed within 5–10 business days after we receive the returned product.
  • Some items like final-sale or personalized products may not be returnable.

6. What if I receive a damaged or wrong item?

  • Please contact us immediately with your order details and photos of the item.
  • We will provide a prepaid return label and send a replacement at no extra cost.

7. Do you ship internationally?

  • Yes, we ship worldwide. Delivery times and costs may vary by location.

8. How can I contact customer support?

You can reach us anytime at:
📧 Email: support@rrmmart.shop
📍 Address: [Insert Business Address]